For iCloud users with automatic backups configured, the iPhone, iPad, or iPod touch will backup to iCloud every evening when connected to wi-fi. Before trying anything else, the easiest and most reliable troubleshooting method is simply forcibly rebooting the iOS device and trying to backup to iCloud again when it boots back again. A reboot is usually all that is needed to resolve this error and get "Why wont my iphone do a backup" backups working again. Yes, restoring can be a nuisance, but not being able to backup an iPhone, iPad, or iPod touch manually to iCloud or through automatic backups is even worse, particularly given the convenience of the auto-backups.
Subscribe to the OSXDaily newsletter to get more of our great Apple tips, tricks, and important news delivered to your inbox! Enter your email address below:. I see this message often on a particular wifi router.
I have to manually start a backup with this router otherwise it has an error. I think bandwidth is kften the cause. Otherwise I just backup to my Laptop. None of these steps, including turning off iCloud, and restoring from iTunes worked for me. I do not use VPN. Interestingly, running the same iOS 9.
Rebooting and insuring that a stable wi-fi connection is available has worked to resolve the issue every time for me, and I encounter it somewhat regularly. I have the same issue on my iPhone 6. Why wont my iphone do a backup chat guy said Apple engineers are aware of the problem and plan to address it asap with an update. This issue can be different for each device. We are aware of this issue and our engineers are working to get it fixed as soon as possible.
Until then you can either backup to iTunes or follow these steps: Restore from iTunes Backup using the steps below.
The directions you got from Apple are a combination of the steps in this exact article, basically, backup to iTunes, delete the iCloud backups, and restore. Not sure why you are complaining or confused other than being annoyed with Apple service quality.
Often, reboots fix just about everything, funny how that works now with iOS just as it did with Windows Ultimately Apple wants to sell us a new iPhone, a new iPad, a new Mac, they do not want to put much time into troubleshooting software issues as there is no money in it. I think that drives much of this from the top down.
They do their best to make their older equipment Why wont my iphone do a backup, so YOU will spend more money. I followed the above directions. It just keeps me in this endless loop. Implemented all fixes with the exception of wipe and restore from iTunes backup on my MacBook Pro with all negative results. Called Apple and senior adviser stated it was known problem with latest iOS software 9.
I have current iTunes backup on my MacBook so iCloud backup not so critical at this time. Very best regards to all. Ok, so I am having the same problem. I did a hard boot and still nothing. Happy to say that at least now it is trying to do the backup.
So far so good. I was told someone would contact me when they had the "Why wont my iphone do a backup," that was two weeks ago. A restart fixed the problem. I know because I was taken through them all during a day period of working with Apple on this problem.
In my case, the only thing which solved the problem was working with Apple and finally having them escalate my case to the engineers who are behind the iCloud service. The apparently did something on the cloud and thereafter it worked prior.
Who has time for this sort of messing around? Quality, stability, and performance are somewhere missing from the checklists, there seemingly no quality assurance. This is why I can not recommend updating any Apple software anymore, every update breaks things, or slows things down so much to the point of the device being nearly useless, there is never a feature that is necessary or essential to make any of the hassle worth it.
It should be noted that, for me at least, automatic iCloud backups require a Wi-Fi connection and being connected to power. I neglected to check before updating to iOS 9. I try the Apple support line and they said that engineers are aware of the problem and they are planning to address it with the next update. Same issue as everyone here. Thank you osxdaily for temporary fix until Apple gets their act together with a fix for this wide spread problem.
I used your reboot iPad, go straight to settings and do a manual backup, it ran like a charm and gave me a completed backup.
I did exactly how this article suggest in the first place it worked!
Fyi i use iphone 6 with OS 9. My iPhone 5 will not backup automatically! My iPad does backup every night! My iPhone 6 64G will not back up. It has not been backed up in 11 weeks when I tried the
Why wont my iphone do a backup above and it worked.
It has not worked again. I am having the same problem. I had my new iPhone 6s December 17th and have not been able to back up to iCloud. I have deleted my iPad back up in iCloud but am worried about deleting my other iPhone back up.
This was from my old iPhone 5s. I have backed up to laptop, but would prefer to back up to iCloud. Back up starts and tells me it will take 6 hours and gets half way and does not complete. It worked ONCE and has not worked since.
And once again now. Long, tedious wipe and restores each time. The first symptom seems to be an app that stalls when updating and which is then hard or impossible to delete.
The iCloud Technicians have delved into my account once already and are due to go back in hopefully this week. They removed this massive tumor of data and things appeared fine for approximately 30 days when
Why wont my iphone do a backup my device showed the symptoms described here.
Well been on this issue for 4 days. Called Apple got the same as listed in above post. As atleast you will have clean hair to spend hours reloading your wifi connections as you travel thru your past places again. You know they do. While you explain the issue they are Googling help.
Google yourself will likely be as beneficial. One of the earlier posts gave me an idea to try. Go to settings, icloud, click backup, turn off.
Waited 30 or so seconds, turned backup on. Entered icloud password required. Problem solved — at least for my situation.
Supposedly I have 4. My fix was to re-enter the password associated with my iCloud Apple ID. For some reason it had an incorrect or perhaps outdated password sitting there and when I entered the correct one, backup begun to proceed. I had thought it was proceeding, but it did not. As of now, I have still not been able to do the backup.
The methods mentioned have not worked and I am unable to backup to Itunes due to low memory available. How would i update and restore???????????????????????????????????????????????????????????????????? Has anyone come up with a solution to the iCloud not being able to backup?
The only way I was able to to successfully back up was to exclude some of the currently installed apps from the back up. I have also been having this issue on my new IPhone 6s Plus for several weeks and my IPad 4 for 7 months.
Thanks for all the info! This backup system needs an overhaul. Not everyone has a fast upload on their connections. This would make the first backup never finish properly without leaving the device hooked up and connected to wifi for a week straight in our case. Fought with the damn backup on my wifes phone for hours, finally realized she was still on the free 5gb icloud on her apple account.
I upgraded to the 99 cents a month 50gb plan and the phone backed up perfectly. I fixed my error by freeing up about Mb of available iCloud storage. I deleted the old iCloud backup. It is now working. No matter what I'd do, it
Why wont my iphone do a backup telling me my iPhone backup couldn't be Although this isn't part of the potential fix, backing up your device on.
If you met problems when using iTunes or iCloud to backup your iPhone, don't worry, we will explain the reasons and introduce the solutions in this article. why won't my iPhone backup to iCloud?